Frequently Asked Questions

No — RobotPets is a curated guide and review site. When you click "Check Price" on any product, you'll be taken directly to the retailer's website to complete your purchase. This means you're buying from the actual seller, with their pricing, shipping, and return policies.

We link to established retailers and brand websites that sell robotic companions. We vet each vendor before featuring their products. The vendor is clearly identified on the retailer's product page once you click through.

Click the "Check Price →" button on any product page. You'll be taken to the seller's website where you can add the item to their cart and check out directly with them.

Policies vary by vendor. Check the retailer's website for their current shipping times, costs, and return window before purchasing. If you have questions about a specific order, contact the retailer directly.

We do our best to keep prices up to date, but vendors may change their pricing at any time. The price shown on the retailer's checkout is always the authoritative one.

Most companions are designed for ages 3 and up. Check the product page for the recommended age range. Models made for kids use child-safe materials and have no small detachable parts.

Yes. Robotic pets have no fur, no dander, no saliva, and no shedding — completely safe for people with pet allergies. They are also non-toxic and safe for households with real animals.

Battery life varies by model but most companions run 2–6 hours on a full charge and recharge in 1–4 hours via USB-C. Many models enter a low-power sleep mode when not interacted with to extend playtime. Specs are listed on each product page.

Most models work completely standalone — no app or Wi-Fi required. Some advanced models offer optional companion apps for extra features, but core functions always work out of the box.

Some models can. Voice-interactive companions like the Percy series can learn your name and respond to commands. Entry-level models have fixed behaviors but are still highly responsive to touch and sound.

Absolutely — this is one of the most popular use cases. Robotic companions require no feeding, cleaning, or veterinary care. They respond to gentle touch and provide consistent, calm companionship. Many care facilities use them in therapeutic programs for residents with dementia or social isolation.

Warranty terms vary by brand and model — check the product listing on the retailer's site for specifics. Many Chongker products, for example, include a 1-year manufacturer warranty covering defects and electronic failures.

For product issues, contact the retailer or manufacturer you purchased from directly — they handle warranty claims and technical support. If you need help finding the right contact, reach out to us via the contact page and we'll point you in the right direction.

Many brands offer replacement accessories like charging cables. Check our Accessories section or the brand's own website for available parts.